Step-by-step guide

Bank statement matching

Import a statement CSV and reconcile its rows with existing non-cash vehicle payments.

In this guide

Where to find it

Finance → Bank reconciliation → Import bank statement

Open this screenSign in with the required workspace permissions.

Before you start

Prepare the statement
Open Finance → Bank reconciliation and choose Import bank statement. Download the CSV template. Use the headers date,amount,direction,reference,description, CREDIT or DEBIT for direction, and up to 500 rows in a file smaller than 1 MB.
Preview before importing
Choose the file in the side panel, review Preview import and then Confirm import. Duplicate statement rows are skipped. Importing does not create a payment or change a vehicle balance.
Review a suggested match
Choose Review match on a statement entry and select a payment inside the panel. Suggestions are within seven days and must match both amount and money direction. Cash payments cannot be matched.
Correct the link
Confirm the match after reviewing the payment. Use Unmatch and confirm to remove a link. Matching and unmatching require Manage Payments permission and do not move money.

Use this alongside the fields shown in your workspace.

Field	How to use it
Direction	CREDIT matches buyer receipts; DEBIT matches seller payments.
Reference	Keep the bank reference from the statement. Review the preview before confirming import.

Sample data

Illustrative values, not a screenshot or live customer record.

A suggestion must have the same amount and direction and be within seven days. Confirming links existing records; it does not create another payment.

No matching payment is suggested

Check the amount, date, direction, cash mode and whether that payment is already matched to another row.