DocumentationCustomizationEmail Configuration

Customization

Email Configuration

Name: Autohub4u
Rating: 4.8 (100 reviews)
Author: Autohub4u

Configure SMTP settings to send emails from your own email address. Set up automated notifications, invoices, and customer communications.

15 minutes

Professional Setup

Choose Email Method

Decide how you want to send emails from AutoHub4u.

Option 1: Use AutoHub4u email (simplest - no setup needed)
Option 2: Use your own email address via SMTP
Option 3: Connect email service (SendGrid, Mailgun, AWS SES)
Recommendation: Start with AutoHub4u email, upgrade to SMTP later
Your domain email (info@yourbusiness.com) looks more professional
SMTP gives you full control and better deliverability

Get SMTP Credentials

Obtain SMTP settings from your email provider.

Gmail: Enable 'Less secure apps' or use App Password
Office 365: Get SMTP settings from admin portal
Custom domain: Contact your hosting provider (GoDaddy, Bluehost, etc.)
You'll need: SMTP Server, Port, Username, Password
Common ports: 587 (TLS), 465 (SSL), 25 (unencrypted)
Keep credentials secure - never share publicly

Configure in AutoHub4u

Add your SMTP settings to the platform.

Go to Settings → Email Configuration → SMTP Settings
Enter SMTP server address (e.g., smtp.gmail.com)
Enter port number (587 for TLS recommended)
Choose encryption: TLS (recommended) or SSL
Enter your email address as username
Enter password or app password
Set 'From Name' (your business name)

Test Email Delivery

Send test emails to verify configuration.

Click 'Send Test Email' button
Enter your email address as recipient
Check inbox for test email (check spam folder too)
Verify sender name and email display correctly
Test with different recipients (Gmail, Yahoo, Outlook)
If test fails, review error message and credentials

Configure Email Templates

Set up automated emails and notifications.

Go to Settings → Email Templates
Enable/disable different email types
Customize subject lines and content
Add your business logo and branding
Set default signature with contact info
Preview emails before activating

Common SMTP Settings

Use these settings for popular email providers:

Gmail

587 (TLS)

Server: smtp.gmail.com

Use App Password, not regular password. Enable 2-step verification first.

Office 365

587 (TLS)

Server: smtp.office365.com

Use your full email as username. Modern authentication supported.

Outlook.com

587 (TLS)

Server: smtp-mail.outlook.com

Personal accounts work. Use full email as username.

Yahoo Mail

465 (SSL)

Server: smtp.mail.yahoo.com

Generate app password from account security settings.

GoDaddy

465 (SSL)

Server: smtpout.secureserver.net

Use full email as username. Check cPanel for settings.

Zoho Mail

465 (SSL)

Server: smtp.zoho.com

Professional email hosting. Use full email as username.

Automated Email Types

New Lead Notification

Your team

Sent to you when customer inquires

Lead Auto-Response

Customer

Sent to customer immediately after inquiry

Invoice Email

Customer

Sent with invoice PDF attached

Payment Confirmation

Customer

Sent after payment is received

Follow-up Reminder

Customer

Automated follow-up emails to leads

Test Drive Confirmation

Customer

Confirms test drive appointment

Welcome Email

Customer

Sent to new customers

Report Schedule

Your team

Automated daily/weekly reports

Gmail App Password Setup

If using Gmail, you must create an App Password:

1Go to myaccount.google.com → Security
2Enable 2-Step Verification (required)
3Search for 'App Passwords' in settings
4Select app: Mail, Select device: Other (AutoHub4u)
5Click Generate - you'll get a 16-character password
6Copy this password (no spaces)
7Use this App Password in AutoHub4u SMTP settings
8Keep it secure - it works like your real password

Troubleshooting Common Issues

Problem: Authentication Failed

Solutions:

Check username is your full email address
Verify password is correct (try copying/pasting)
For Gmail: Use App Password, not regular password
Enable 'Less secure apps' if required by provider

Problem: Emails Going to Spam

Solutions:

Use your own domain email, not Gmail/Yahoo
Add SPF and DKIM records to your domain DNS
Avoid spam trigger words in subject lines
Include physical address in email footer

Problem: Connection Timeout

Solutions:

Check port number is correct (587 for TLS, 465 for SSL)
Try different port if one doesn't work
Check if firewall is blocking SMTP
Contact hosting provider to enable SMTP

Problem: Emails Not Sending

Solutions:

Verify SMTP is enabled in your email account
Check daily sending limits (Gmail: 500/day)
Ensure email account has enough storage
Review error logs in Settings → Email Logs

Improve Email Deliverability

Add SPF and DKIM records to your domain DNS to prevent emails going to spam:

SPF Record

Add this TXT record to your domain DNS:

v=spf1 include:_spf.autohub4u.com ~all

DKIM Record

We'll provide DKIM records after email verification. Contact support for details.

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